Terms of Service

1. Acceptance of Terms

This Agreement applies to all visitors, registered users, and Customers of the Service. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and the terms "you" and "Customer" refer to that entity. The Service is offered to individuals, developers, startups, and enterprises alike.

These Terms may be updated from time to time in accordance with Section 17. Your continued use of the Service after any change constitutes acceptance of the revised Terms.

2. Description of Service

Silaar operates the Silaar API platform, a hosted API gateway that enables Customers to retrieve publicly available product, pricing, review, shipping, logistics, and related e-commerce data from global third-party marketplaces. The Service is provided on a software-as-a-service (SaaS), subscription basis and includes authentication, rate limiting, usage analytics, and developer tooling.

The Service aggregates and re-transmits data that is already publicly accessible on the source platforms. Silaar does not own, host, sell, or warehouse any products and is not a party to any transaction between you and any third-party marketplace, seller, or consumer.

3. Eligibility & Account Registration

You may use the Service only if (a) you are at least 18 years of age (or the age of legal majority in your jurisdiction) and capable of forming a binding contract, and (b) you are not barred from receiving the Service under the laws of the United States, Wyoming, or any other applicable jurisdiction.

To access most features, you must register an account. You agree to:

• Provide accurate, current, and complete information at registration and keep it updated;
• Maintain the confidentiality and security of your password, API keys, and authentication credentials;
• Accept full responsibility for all activity that occurs under your account or API keys;
• Notify us promptly at security@silaar.com of any unauthorized use or security breach.

Silaar is open to individuals, solo developers, startups, small businesses, and large enterprises. Each account is associated with a single Customer; shared or resold accounts are governed by Section 5.

4. Acceptable Use Policy

You agree to comply with our Acceptable Use Policy and not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation;
• Infringe, misappropriate, or violate the intellectual property, privacy, or other rights of any third party;
• Interfere with, disrupt, or overload the Service or any servers, networks, or source platforms connected to it (including denial-of-service attacks);
• Attempt to circumvent, disable, or exceed any authentication, security, rate-limit, quota, or usage restriction;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
• Resell, sublicense, rent, lease, or redistribute standalone access to the Service except as expressly permitted under an authorized integration;
• Scrape, harvest, or collect data in violation of a source platform's own terms of service;
• Transmit any malware, viruses, or other malicious code.

Violations may result in immediate suspension or termination under Section 14.

5. API License & Restrictions

Subject to your continued compliance with this Agreement and payment of any applicable fees, Silaar grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service, including its API endpoints and documentation, solely for your own internal business or personal use during the subscription term.

All data returned by the Service is provided for your lawful use and remains subject to the rights and terms of the originating platform. Silaar retains all right, title, and interest in the Service, including all software, documentation, trademarks, and underlying technology.

6. Subscriptions, Billing & Automatic Renewal

Paid plans are offered on a recurring subscription basis (e.g., monthly or yearly). By selecting a paid plan, you authorize recurring charges through our payment processor, Stripe, Inc. (or a successor processor we designate), until you cancel.

• Billing cycle. Subscriptions are billed in advance, on the calendar day corresponding to the start of your plan, each cycle.
• Automatic renewal. Unless you cancel before the renewal date, your subscription will automatically renew for successive periods of equal length, and your payment method will be charged the then-current fee.
• Price changes. We may change fees upon reasonable notice. Any price change takes effect at the start of your next billing cycle following the notice.
• Cancellation. You may cancel at any time from your dashboard or by contacting billing@silaar.com. Cancellation stops future renewals; your access continues until the end of the current paid period.
• Upgrades/downgrades. Plan changes take effect according to the proration rules displayed at the time of change.
• Free tier. We may offer a free plan with limited quota. Free-tier usage is provided "as is" and may be modified or discontinued at any time.

7. Taxes

All fees are exclusive of applicable taxes, duties, and similar government-imposed charges (including value-added, sales, use, withholding, and similar taxes), which are your responsibility, except taxes based on Silaar's net income. Where Silaar is legally required to collect such taxes, they will be added to your invoice. If you are exempt from tax (e.g., with a valid resale or exemption certificate), provide the required documentation to billing@silaar.com before purchase.

8. Refund & Cancellation Policy

Because the Service is a digital, immediately-accessible subscription, all fees are non-refundable except as expressly set out in our Refund & Cancellation Policy or as required by law. In summary:

• Cancellation stops future billing but does not refund the current, already-started period;
• We may issue a goodwill refund within a limited window from a new paid charge under the conditions described in the Refund Policy;
• Requests must be sent to billing@silaar.com.

9. Intellectual Property

The Service, including all content, software, algorithms, trademarks, logos, and documentation, is owned by Silaar or its licensors and is protected by United States and international intellectual property laws. Product names, brands, and data shown via the Service belong to their respective owners and are displayed solely as returned by the source platforms.

Silaar and the Silaar logo are trademarks of Silaar LLC. Nothing in this Agreement grants you any right to use any Silaar trademark except as required to access the Service.

10. Third-Party Services & Data Sources

The Service depends on, and integrates with, third-party platforms and services (including, without limitation, global marketplaces, Stripe, cloud infrastructure, and email providers). Silaar does not control, and is not responsible for, the availability, accuracy, legality, or content of such third-party services, and cannot guarantee uninterrupted access to data from source platforms.

You acknowledge that the source platforms' own terms of service may apply to your use of their data, and that you are responsible for ensuring your use complies with such terms and applicable law.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND DEFECTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SILAAR, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

Silaar does not warrant that the Service will be uninterrupted, error-free, secure, or that data accuracy, completeness, or timeliness will meet your requirements. Data accuracy is dependent on, and inherited from, source platforms and is not independently guaranteed.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SILAAR OR ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, EMPLOYEES, DIRECTORS, AGENTS, OR LICENSORS, BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SILAAR HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF SILAAR ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO SILAAR FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE FOREGOING LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13. Indemnification

You agree to defend, indemnify, and hold harmless Silaar and its affiliates and their respective officers, employees, directors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of this Agreement or applicable law; or (c) your violation of any third-party right, including any source platform's terms. Silaar will provide notice of any such claim, and you may not settle any claim that imposes an obligation on Silaar without our prior written consent.

14. Term & Termination

This Agreement begins when you first use the Service and continues until terminated. You may terminate at any time by cancelling your subscription and ceasing use of the Service. Silaar may suspend or terminate your access immediately, without notice, if: (a) you breach this Agreement; (b) we are required to do so by law or to comply with a government or law-enforcement request; or (c) we decide to discontinue the Service or a portion of it.

Upon termination: (i) your license ends; (ii) your API keys are deactivated; (iii) you remain liable for all fees incurred up to the termination date; and (iv) Sections that by their nature should survive (including intellectual property, disclaimer, limitation of liability, indemnification, and governing law) will survive.

15. Dispute Resolution & Arbitration

Please read this Section carefully — it affects your legal rights.

Informal resolution. The parties shall first attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Service ("Dispute") through good faith negotiation, initiated by a written notice to legal@silaar.com.

Binding arbitration. If the Dispute is not resolved within thirty (30) days, it shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect, in Sheridan, Wyoming. Judgment on the award may be entered in any court having jurisdiction. The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this Section.

Class-action waiver. You and Silaar agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

Exception. Either party may bring an action in a court of competent jurisdiction for injunctive or other equitable relief to protect intellectual property or confidential information without first complying with the above.

16. Governing Law & Venue

This Agreement and any Dispute shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

17. General Provisions

• Entire agreement. This Agreement, together with the documents incorporated by reference, is the entire agreement between you and Silaar regarding the Service.
• Changes. We may modify these Terms at any time. We will post the updated Terms and update the "Last updated" date. Material changes will be communicated by notice on the Service or by email. Continued use after the effective date constitutes acceptance.
• Assignment. You may not assign or transfer this Agreement without Silaar's prior written consent; Silaar may assign it freely in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation is void.
• Severability. If any provision is held unenforceable, the remainder remains in full force and effect.
• Waiver. No failure or delay by Silaar in exercising any right will be a waiver.
• Notices. Notices to Silaar may be sent to the contact address below; notices to you may be sent to your account email.
• Relationship. The parties are independent contractors; no partnership, joint venture, or agency is created.
• Force majeure. Silaar is not liable for any delay or failure caused by events beyond its reasonable control.
• Electronic communication. You consent to receive communications from us electronically.

18. Contact Us

If you have questions about these Terms, please contact us: